What is SOSSpro
SOSSpro is a Client Management System designed to record client information and contract performance indicators for providers of social services in New Zealand and overseas. The program integrates case management with planning, assessments, completion, statistics and trending, using dynamic tracking and follow-up, on a client-by-client basis. SOSSpro comes as a response to the need for a system that can assist organizations and support workers to plan and provide better care to their clients in order to operate more efficiently, reducing paperwork, automating information sharing and standard government reporting.
Social Workers Web interface
SOSSpro’s intuitive social workers’ portal simplifies the way case workers record assessments, plans, progress notes, and completions, all on a client-by-client basis.
Assessment & Planning
This section of the SOSSpro portal lets case workers record the findings of each interview, along with any special needs and the whānau situation. In the planning stage, goals and resources are set, together with the action plan and the person responsible for each action.
Progress Notes & Document Centre
Case notes are added through the progress section of SOSSpro, capturing the type of session, its duration, and any parcels given. This works alongside the Document Centre, where documents can be uploaded against each client and accessed online through our secure site.
Completion
When a client is ready to be closed, the case worker completes the final checklist and recommends closure. The final outcome — successfully completed, partially completed, or withdrawn, is recorded at this stage. Closed clients can still be accessed at any time through the web portal.
Client Testimonials
Don’t take our word for it – here’s what our clients say:
… The database had the ability to grow with the organization as well as meet the diversity of the services we provide.
I have found the SOSSpro programme to be very user friendly, it is clearly laid out and it is easy to input the relevant data into the different fields.
We would like to take this opportunity to express our recommendation of Z&M numerics and SOSSpro.
..The SOSSpro programme has enhanced and simplified my work as data is readily available to access when needed.
… I would definitely recommend the SOSSpro programme to other organisation who are looking at upgrading their current system.
… As a user of this service and system we have found it to be a valuable part of our operation requirements.
♦ Excellent training and resources ♦ Easy to navigate ♦ Help is only a phone call away
Z&M numerics have all way given us excellent service.We would willing recommend them and the SOSSpro programme to other business requiring this form of service.
… SOSSpro is a user friendly programme and has been able to be set up to meet our requirements easily.